Cash App is a popular peer-to-peer payment app that lets you easily send and receive money with friends and family. When you originally sign up for Cash App, you are required to enter your date of birth which sets your age in the app. If you accidentally entered the wrong birthdate or need to update your age for any reason, Cash App unfortunately does not provide a direct way to change this.
However, there are a couple of workarounds that can effectively modify your age displayed in the Cash App profile. In this guide, we’ll explain why you may need to update your age, the requirements for changing it, and walk through the steps to modify your birthdate using account deletion and re-signup or via customer support requests.
Overview of Age and Cash App
Here is some background on how Cash App utilizes age information:
- Cash App requires users to be at least 18 years old to create an account.
- Your date of birth is requested during initial sign up. This sets your displayed age.
- Age may be used for legal compliance and restricted feature availability.
- Age is shown in your profile and visible to other Cash App users.
- There is no direct edit option to modify your birthdate after signup.
- Updating your age can only be done through account resets or support.
So while not prominently featured, your age is an important piece of account data that may need updating if entered incorrectly initially.
Why Update Your Age on Cash App?
There are a few reasons you may want or need to modify your birthdate and age displayed in the Cash App:
- You accidentally entered the wrong birthdate when you originally signed up.
- You want your profile to reflect your actual, legal age.
- To access age-restricted Cash App features like stocks or Bitcoin.
- To change your displayed age for privacy reasons.
- Your underage child used your date of birth incorrectly when creating their account.
- To resolve any age-related compliance or legal issues on the account.
- To fix mismatched ages shown across your linked social media accounts.
While it’s typically ideal to enter your real DOB, the workarounds below let you modify your age for any necessary reason.
Requirements to Change Cash App Age
To successfully change your date of birth and age on Cash App, you must meet the following requirements:
- Know your current Cash App login email & password.
- Have access to the original phone number or email used to create your account.
- Provide legal documentation to verify your identity if requested.
- Be at least 18 years old as required by the Cash App terms of service.
- Have a valid reason that requires updating your age or birthdate data.
- Be the original account holder – changes cannot be made by others.
- Be willing to delete your existing Cash App account and start fresh.
Meeting these requirements ensures you can securely regain access to modify your account details through customer support or account resets.
What You CANNOT Do
There are a couple restrictions around modifying your age on Cash App:
- You cannot directly edit your birthdate in the app or website.
- You cannot change your age to under 18 once the account is created.
- Support will not alter your age without valid proof and reason.
- You cannot become “older” to improperly access restricted features.
- Third parties cannot change account details on your behalf without consent.
Cash App has policies in place to prevent illegal activities like underage signups, so proper procedures must be followed for any age changes.
Method 1: Change Your Age by Deleting Account
The simplest way to modify your age on Cash App is to delete your existing account and sign up again with the correct details:
- Open the Cash App mobile app and go to your profile.
- Navigate to the Settings section and select “Delete Account”.
- Carefully review any warning prompts and confirm account closure.
- Wait 7 days for the account deactivation process to fully complete.
- Download Cash App again on your device and sign up for a brand new account.
- When prompted, enter your correct date of birth and age during signup.
- Confirm your identity and new account like normal.
- Transfer any remaining balance from your old account to your new one.
This process will create a fresh account with your proper, legal age set from the start. Just make sure to close any old accounts no longer needed.
Method 2: Update Birthdate Through Customer Support
If you want to maintain your current Cash App account, you will have to reach out to customer service to request modifying your age:
- Locate Cash App support email or phone contact information.
- Explain you entered an incorrect birthdate and need your age updated.
- Provide legal documentation to verify your real age if requested.
- Cash App support will review your request and documentation.
- If approved, they will manually update your date of birth field to match your legal age.
- The change can take 1-2 billing cycles to reflect in your account profile.
- Test any previously restricted features to ensure your age update was successful.
Going directly through Cash App’s customer service allows you to update your birthdate without losing your transaction history or account tenure. But the process takes more time and verification.
Can You Change Your Age Without Customer Support?
Because Cash App does not have any self-service way to edit your birthdate from within the app, getting help from customer support is the only way to change your age without deleting and recreating your account completely.
Any websites or third-party tools claiming they can alter your age in Cash App are likely fraudulent and should be avoided.
How to Verify Your Age to Cash App Support
To allow Cash App support to assist you in updating your age, you will need to provide documentation to verify your real date of birth or age. Some ways you can prove this include:
- Emailing a scan of your driver’s license or other ID showing your DOB.
- Emailing a scan of your birth certificate.
- Emailing a scan of a utility bill or bank statement that contains your DOB.
- Providing a photo of you holding your ID next to your face.
- Answering identity verification questions based on your credit history.
- Providing a live photo through Cash App’s mobile ID verification system.
Ideally, send over the documentation in your initial request email to speed up the process. Mask any sensitive ID numbers if desired.
Can You Change Your Birthdate Back Afterwards?
In most cases, you cannot revert your Cash App birthdate back to a previous date after already having support update your age once. This is to prevent abuse of age restriction policies.
Support will only allow one-time changes to your DOB to align with your legal age. Attempts to become underage again by reversing changes will be denied and risk account suspension.
Troubleshooting Problems Changing Your Age on Cash App
If you encounter issues modifying your birthdate and age on Cash App, here is some troubleshooting advice:
- Ensure you meet all eligibility criteria before submitting change requests.
- Double check that any documents provided verify your identity clearly.
- Make sure your physical IDs match across all documentation provided.
- If your first request gets denied, politely ask for clarification on any additional verification needed.
- Submit requests from a computer if you run into technical issues on mobile.
- Keep trying customer support contacts until you reach a representative who can assist.
- As a last resort, close your problematic account and sign up fresh with accurate age.
With persistence and by providing all necessary documentation, you can typically resolve any age change difficulties through Cash App’s support channels.
Cash App Age and Parental Consent
For any users under 18, Cash App requires signed parental consent to allow minor accounts or age changes. This involves:
- The legal guardian submitting a consent form with their ID and child’s birth certificate.
- Including documents verifying they are the parent or guardian.
- Providing contact info in case Cash App needs to confirm consent.
- Agreeing to monitor account use and transaction activity.
- Confirming they authorized age change requests on underage accounts.
Legal guardians should communicate with their underage users to ensure any age inaccuracies on Cash App accounts get resolved properly while adhering to consent requirements.
How Age Impacts Cash App Features
Your age within Cash App impacts certain features you may have access to:
- Under 18 – Cannot use the core sending/receiving money functions.
- 18-20 – Can use peer-to-peer payments but not all financial services.
- 21+ – Needed for full features like Bitcoin or stock trading.
- 13-17 – Requires verified parental/guardian consent.
So in some cases modifying your DOB is necessary to properly use Cash App features or restrict improper usage of certain financial tools.
Frequently Asked Questions About Changing Your Age on Cash App
Here are answers to some common questions people have about updating their age on Cash App:
Can I edit my birthdate directly in Cash App without support?
No, there is no profile edit option. You must contact support or delete and recreate your account to modify your DOB.
What if I entered a fake age originally just to sign up?
You will need to provide your real legal age to customer support with valid ID proof in order to update the incorrect information.
Will changing my age suspend my Cash App account?
It should not, provided you go through official support channels and submit legal documentation validating the change to your real date of birth.
Can I use my parent’s ID to prove my age if I’m under 18?
Yes, a legal guardian’s ID and your birth certificate together can prove your legal age with proper parental consent documentation.
Do I have to wait a certain amount of time after changing my age to request another update?
Cash App support will typically only allow one age change request. But you may be able to petition after 60+ days in exceptional cases.
Is there an age requirement to use a parent’s Cash App account with family?
Yes, you must have parental approval documented with Cash App to use a family member’s account if under the age minimums for certain financial transactions.
What should I do if I suspect my child used my birthdate to sign up without my knowledge?
Contact Cash App support with proof you are the legal guardian and have your child’s account reviewed and suspended for investigation.
How long does it take for Cash App support to process an age change request?
It can take 1-2 billing cycles for your updated birthdate to fully reflect across the app. But temporary feature access may be granted sooner while pending.
WhileCash App unfortunately does not allow direct editing of your age or date of birth, you can successfully modify your account details through available workarounds. Submitting an official support request with legal documentation or deleting your account and recreating it with accurate info are the only methods available.
Carefully follow the steps outlined and provide all required identity verification materials in order for Cash App to assist you in updating your birthdate so that it aligns with your real age. With some patience, you can ensure your profile shows accurate age information.
Also read: How to Change Your Age on Twitter